FAQ
Is there a styling service available to offer assistance?
Absolutely! Styling gloves like these can be a fantastic way to accentuate your outfit for any occasion. We're thrilled you're considering our gloves to elevate your outfit.
Feel free to reach out to us with your inquiries, and our dedicated style experts will provide suggestions and advice to complement your unique fashion choices. Whether it's pairing them with an elegant evening gown or adding flair to a casual outfit, we're here to help you curate a stunning look.
What is your shipping policy?
Our shipping policy adheres to standard guidelines Canada. We offer reliable shipping services with estimated delivery times outlined at checkout. We use Canada Post for shipping, please be sure to track your shipping using your tracking number provided.
What is your return/exchange policy?
We operate with a strict no refund/cancellation policy. Given the bespoke and made-to-order nature of our products, orders typically commence processing immediately upon confirmation. As a result, we are unable to accommodate refunds or cancellations once an order has been placed.Please refer to our detailed return/exchange policy on our website for specific conditions and instructions. Your satisfaction is our priority, and we're here to assist you through the process.
Can I track my order?
Absolutely! When you place an order with us, you'll receive a tracking number from Canada Post. Use this number to track your shipment. It's essential to monitor your package's progress.
While we utilize Canada Post for shipping, any concerns regarding lost, stolen, or undelivered packages need to be addressed directly with Canada Post.
Please reach out to them promptly if you encounter any issues. Please note, once a package is marked as delivered, lost, delayed, or unscanned, refunds won't be issued.
How can I contact customer support?
You can reach our customer support team by filling out our contact form available on the website, sending us an email, or even dropping us a direct message on Instagram. We're here and eager to assist you with any inquiries or assistance you may need!
Do you offer gift cards?
We offer customized and customizable gift cards. For ongoing gift card offers, please visit our website or reach out to us directly. Feel free to contact us for more details or to purchase a gift card tailored to your preferences.